why use trak?


By knowing & understanding the retail and fashion industries (and the organisations that supply them), Trak has a record of success in connecting the best people with the right companies.

Whilst the majority of our assignments are in Melbourne, Brisbane or Sydney, we have active databases for all major cities within Australia and New Zealand and have also placed senior candidates in New Zealand, UK, China, Hong Kong, Japan and the Middle East.


What makes Trak Recruiting unique?


  • Our track record of success (based on exclusive assignments)
    • 92% fill rate (when exclusive, the need to fill the role becomes ours – not yours)
    • 78% fill within 15 working days
    • Less than 5% of placements require replacement under our guarantee
  • Our reputation, ethics and core values. We care about the relationship we have with both our candidates & our clients
  • We know and understand the retail and fashion industries (and the people, positions & companies within them). That’s our specialty, that’s all we do!
  • All of our consultants have many years experience in either the retail, fashion or recruitment industries.
  • As a member of Careers MultiList – a recruitment networking group with a collection of over 100 independent specialist recruiters (both local and overseas), we can network & access their extensive candidate database.
  • Our extensive & sophisticated database has been compiled over a decade & contains 30,000+ candidates with specific industry experience. This allows us to tap into passive candidates who are not answering job adverts.
  • Search or headhunting (via an experienced researcher) is a methodology which is used for senior assignments or those of a unique nature where the right candidate is unlikely to be looking for a role.
  • Our network extends internationally and our database has senior candidates wanting to relocate from the UK, Asia, New Zealand and the USA.



Client Testimonials

“I have known Garry for over 20 years as a candidate,  before he set up TRAK. As a candidate I have found him to empathetic, encouraging and a great sounding board for advice. As a client he got to understood what my needs were and delivered a selection of great candidates for interview. As a participant on the Westfield World Retail Study, he shows commitment to the industry and moreover freely shares his insights with his stakeholders that can’t attend. I have no hesitation in recommending Garry to candidates or clients alike as his network in retail is second to none.”
— Jack Hanrahan, Retailer Relations, Westfield Limited


I’d recommend you have a chat with Garry Connell who owns and runs Trak Recruiting. In my opinion Garry runs the best recruitment business in retail in Australia and through his involvement with things like participating each year in the Westfield Global study tour is probably the most knowledgeable in terms of what’s happening in retail overseas
— Jon Bird, Chairman, Ideaworks


I have worked with Garry and TRAK for close to 20 years, and over that time Garry has taken the time to develop a great understanding of the businesses that I have been involved. Garry and his team have a very high level of integrity and it makes all the difference in being able to pick up the phone and talk to someone that has the common goal of your businesses long term success in mind.
— Shane Fallscheer, CEO, Lovisa


“I have been dealing with Trak Recruiting for over 10 years where they have assisted in the successful recruitment of various leadership positions within the retail business. These positions have ranged from Senior Executive appointments to middle Management. I can highly recommend their level of candidates and their professional and efficient approach. One thing that is very important is being able to understand the local market in which you are operating and I have always found Trak Recruiting very good in that. I would recommend their service as they are seen as the leading recruiters in the APAC market.”
— Matt McCarthy,  Managing Director APAC, Travelex


“I have been dealing with the Trak team at various times since their inception. The outstanding characteristic that the business has is the quality of the candidates that are put forward for the roles. You don’t just get a shortlist of people you get to see people that are a ‘good fit’ for the business. Trak take the time to get to know your business and its culture so that they understand the type of people that you really need. They also seem to have a knack for hunting out candidates that others can’t.”
— Shane Hicks, General Manager – Retail, Rodd & Gunn


” I have worked with Garry for over 15 years in the area of Sales & Marketing Recruitment. Trak has delivered a simple but effective service via:

  • Doing what they said they will do
  • Understanding the culture of the business unit
  • Only offering candidates who will provide genuine value to the organisation
  • Follow Up

Consequently, they have been a long term business partner. ”
— Ross Baxter, Marketing Director – Barloworld Coatings Pty Ltd


I’ve been at both ends of the spectrum with Trak Recruiting, as candidate searching for that utopian employment position and as an employer looking for the perfect candidate. Trak Recruiting are a special team, they listen and take note of your needs/the brief, provide valuable suggestions from their extensive recruitment experience and regularly communicate developments. They are easy to deal with and you feel comfortable knowing that they have your interests as their #1 objective. Trak Recruitment are a service provider with a real point of difference.
— Tony Hrycek, Star Track Express


As HR Manager for NSW/ACT I have been working closely with TRAK in order to recruit many of our retail managers and have found their services to be extremely beneficial. TRAK are extremely client focussed, dedicated to finding the right candidate to suit our business needs as well as proactive. TRAK have enabled us to employ many successful leaders into our business. Thank you TRAK.
— Blythe Drussi’rowe – HR Manager NSW/ACT


Monique is a recruiter who understands that to successfully place a candidate you first have to understand company culture. Monique is very thorough in this regard in doing the necessary research and taking the time to visit the particular workplace to ensure the correct fit. I feel very confident working with Monique as she has an extensive background in retail fashion and human resource.
— Christine Spears, HRS Support & Recruitment Manager at Noni B Limited


“I have found Gareth to be nimble and agile in his approach and at the same time, detailed in his understanding of our requirements. He has a genuine style about him which allows him to build quick rapport with clients, understand their needs, identify quality talent and match them to the right opportunity. It is a pleasure to partner with Gareth on search assignments and with his solid understanding of the Talent Market, especially in Retail, it is without hesitation that I would work with him again.”
— Marcella Davis, Founder, Real People Equity | Strategic Coach | Personal Brand Transformer & Stylist


“I have known Gareth for only a short period of time and would highly recommend him to any potential recruiter or candidate looking for their next career move. Gareth has provided an outstanding service in terms of finding outstanding candidates for Senior Store Manager and management roles in our business. Unlike many Recruitment Consultants, Gareth calls when he promises to call and keeps me updated as and when required. His level of candidate care is second to none right through the recruitment process and after the candidate has been appointed. He is a pleasure to deal with, professional, engaging and really takes the time to understand your business. I would highly recommend Gareth for any recruiting opportunities in the fast paced Australian Retail Market.”
— Jennifer Roach,  Human Resources Manager at Target Australia Pty Ltd


A selection of Trak Recruiting and Scarlett Recruitment accomplishments 2013


Recent Projects Include: 

Recruiting all states of Australia, UK, Singapore, Hong Kong, Tokyo & China

  • General Manager – Fashion chain – 300+ (Australia & N.Z) – $600k pkg
  • Country Manager (Australia) – American Fashion chain, $550k pkg
  • Managing Director Australasia – 100 plus bulky goods large format stores $500k + equity
  • Buying Director – General merchandise, $1 billion turnover, 200+ stores – $400k pkg
  • Regional Managers UK, Hong Kong, Japan & China – Global retail market leader operating in 35
  • countries – $350k – $450k pkg
  • Head of Product – Fashion chain 150 stores, includes design and international sourcing – $320k pk
  • Finance Director – International consumer goods retailer, European head office – $300k pkg
  • GM Wholesale – Branded business with local and international market share – $300k pkg
  • CFO – Asia Pacific fashion chain, 200 stores and expanding – $300k pkg
  • International Sales Director – Womens Apparel – $300k pkg
  • GM of Retail – National homewares brand, 100 stores – $275k pkg
  • Retail Property Manager – Private Chain, with over 400 stores, $250k plus bonus
  • GM Merchandise – Fast moving hard goods chain, 150 + stores – $250k pkg
  • Head of Marketing – 150 stores, unisex fashion – $250k pkg
  • Head of Design and Product – International women’s apparel – $250k pkg
  • Buying Director – Highly regarded apparel business, 120 stores – $250k pkg
  • Creative Brand Manager – Womenswear heritage tailored brand – $200k pkg
  • Global Marketing Manager – Fast fashion brands, strong international presence – $180k pkg
  • National Product & Marketing Manager Australia – Major Online presence – $150k pkg
  • Fashion Area Manager – Iconic Australian Label, 100+ stores $125k pkg
  • Department & Store Managers – DDS – $60k – $120k pkg
  • Account Manager – Private owned wholesalers licensed and private label – $130k pkg
  • Group HR Manager – National Fashion Chain – $110k pkg
  • Designers – Edgy retailer and brand driven wholesaler – $110k pkg
  • Senior Buyer Australia – Travel retailer – $100k pkg
  • Merchandise Manager – Department Store – $100k pkg
  • Area Manager – Specialty homewares stores, various business – $100k pkg
  • Store Planning & Admin Manager – Department store – $100k pkg
  • Area Manager – Corporately run, top tier funeral business – $95k pkg
  • Merchandise Planner – Accessories retailer – $75k pkg
  • Graphic Artists & Designers – Kids/Mens high end Apparel & Accessories – $70k – $100k pkg
  • Store managers and Assistants – fashion and hardgoods $55k – $85k
  • Complete retail store opening team (from casuals to Manager) 6 large fashion stores

Who We've Worked With

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